Bigenjoy Lighting will provide service tracking throughout your whole process

Pre-sale service

1. Provide sunshine and LED brightness measurement to assist customers in choosing the power type of lamps.

2. Provide light intensity analysis of lamps on roads and squares, and judge the lamp type, height, light source and power required by the customer based on this.

3. Provide guidance for lighting applications, such as the selection of lamps for the facades of special materials, the power selection and color temperature selection of special colors of buildings, the installation methods and light-emitting angles of lamps and lanterns of special buildings, and provide a series of solutions .

4. Provide solar energy and storage battery matching calculation, according to the local sunshine, it can be reasonably matched with the solar lamp's electromagnetic board power, light source power, and battery power.

5. Provide conventional light source analysis of various types, powers, types, use occasions, use analysis of conventional outdoor lamps and purchase recommendations, etc.

After-sales service

All the solar LED lamps provided by our website are all produced by our factory, and our company provides after-sales service guarantee (parts supply and technical support guarantee). The factory's after-sales service department has professionally trained technical staff to provide 24-hour response services. Under the dual protection of manpower and material resources. Our factory will provide the following free service items (except for man-made damage):

1. Provide free maintenance services during the warranty period in accordance with the manufacturer's warranty regulations

2. Provide free replacement and maintenance for solar LED lamps that fail during the warranty period

3. Provide free pre-sale and after-sale technical consultation

4. Provide regular follow-up maintenance for free.